NVD Vulnerability Detail

CVE-2017-16921

Summary	In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Publication Date	Dec. 9, 2017, 12:29 a.m.
Registration Date	Jan. 26, 2021, 1:18 p.m.
Last Update	Nov. 21, 2024, 12:17 p.m.

CVSS3.0 : HIGH
スコア	8.8
Vector	CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
攻撃元区分(AV)	ネットワーク
攻撃条件の複雑さ(AC)	低
攻撃に必要な特権レベル(PR)	低
利用者の関与(UI)	不要
影響の想定範囲(S)	変更なし
機密性への影響(C)	高
完全性への影響(I)	高
可用性への影響(A)	高

CVSS2.0 : HIGH
Score	9.0
Vector	AV:N/AC:L/Au:S/C:C/I:C/A:C
攻撃元区分(AV)	ネットワーク
攻撃条件の複雑さ(AC)	低
攻撃前の認証要否(Au)	単一
機密性への影響(C)	高
完全性への影響(I)	高
可用性への影響(A)	高
Get all privileges.	いいえ
Get user privileges	いいえ
Get other privileges	いいえ
User operation required	いいえ

Affected software configurations

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:5.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.16:::::::*
cpe:2.3:a:otrs:otrs:4.0.18:::::::*
cpe:2.3:a:otrs:otrs:5.0.10:::::::*
cpe:2.3:a:otrs:otrs:4.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.6:::::::*
cpe:2.3:a:otrs:otrs:4.0.12:::::::*
cpe:2.3:a:otrs:otrs:4.0.16:::::::*
cpe:2.3:a:otrs:otrs:5.0.18:::::::*
cpe:2.3:a:otrs:otrs:4.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:5.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.4:::::::*
cpe:2.3:a:otrs:otrs:5.0.19:::::::*
cpe:2.3:a:otrs:otrs:5.0.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:5.0.13:::::::*
cpe:2.3:a:otrs:otrs:5.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.13:::::::*
cpe:2.3:a:otrs:otrs:4.0.19:::::::*
cpe:2.3:a:otrs:otrs:4.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.4:::::::*
cpe:2.3:a:otrs:otrs:4.0.21:::::::*
cpe:2.3:a:otrs:otrs:4.0.14:::::::*
cpe:2.3:a:otrs:otrs:5.0.3:::::::*
cpe:2.3:a:otrs:otrs:5.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.17:::::::*
cpe:2.3:a:otrs:otrs:4.0.11:::::::*
cpe:2.3:a:otrs:otrs:5.0.12:::::::*
cpe:2.3:a:otrs:otrs:5.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.21:::::::*
cpe:2.3:a:otrs:otrs:5.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.24:::::::*
cpe:2.3:a:otrs:otrs:4.0.25:::::::*
cpe:2.3:a:otrs:otrs:5.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:alpha1::::::
cpe:2.3:a:otrs:otrs:4.0.26:::::::*
cpe:2.3:a:otrs:otrs:5.0.24:::::::*
cpe:2.3:a:otrs:otrs:6.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:6.0.0:alpha1::::::
cpe:2.3:a:otrs:otrs:6.0.0:::::::*
cpe:2.3:a:otrs:otrs:6.0.1:::::::*

Configuration2	or higher	or less	more than	less than
cpe:2.3:o:debian:debian_linux:8.0:::::::*
cpe:2.3:o:debian:debian_linux:7.0:::::::*
cpe:2.3:o:debian:debian_linux:9.0:::::::*

Related information, measures and tools

No	URL	タグ
1	http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html
2	http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html
3	https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html	Mailing List Third Party Advisory
4	https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html	Mailing List Third Party Advisory
5	https://www.debian.org/security/2017/dsa-4066	Mailing List Third Party Advisory
6	https://www.debian.org/security/2017/dsa-4066	Mailing List Third Party Advisory
7	https://www.exploit-db.com/exploits/43853/	Exploit Third Party Advisory VDB Entry
8	https://www.exploit-db.com/exploits/43853/	Exploit Third Party Advisory VDB Entry
9	https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/	Issue Tracking Patch Vendor Advisory
10	https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/	Issue Tracking Patch Vendor Advisory

Common Vulnerabilities List

No	CWE	Name	URL
1	CWE-78	OSコマンド・インジェクション	https://cwe.mitre.org/data/definitions/78.html

JVN Vulnerability Information

OTRS におけるコマンドインジェクションの脆弱性

Title	OTRS におけるコマンドインジェクションの脆弱性
Summary	OTRS には、コマンドインジェクションの脆弱性が存在します。
Possible impacts	情報を取得される、情報を改ざんされる、およびサービス運用妨害 (DoS) 状態にされる可能性があります。
Solution	ベンダより正式な対策が公開されています。ベンダ情報を参照して適切な対策を実施してください。
Publication Date	Dec. 5, 2017, midnight
Registration Date	Jan. 4, 2018, 4:35 p.m.
Last Update	Jan. 4, 2018, 4:35 p.m.

Affected System

Debian

Debian GNU/Linux 8.0

Debian GNU/Linux 9.0

OTRS プロジェクト

OTRS 4.0.26 までの 4.0.x

OTRS 5.0.24 までの 5.0.x

OTRS 6.0.1 までの 6.0.x

CVE (情報セキュリティ共通脆弱性識別子)

No	Name	URL
Common Vulnerabilities and Exposures (CVE)
1	CVE-2017-16921	https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-16921
National Vulnerability Database (NVD)
2	CVE-2017-16921	https://nvd.nist.gov/vuln/detail/CVE-2017-16921

CWE (共通脆弱性タイプ一覧)

No	Name	URL
JVNDB
1	CWE-77	https://cwe.mitre.org/data/definitions/77.html

ベンダー情報

No	Name	URL
Debian Security Advisory
1	DSA-4066	https://www.debian.org/security/2017/dsa-4066
Security Advisory
2	OSA-2017-09	https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/

Change Log

No	Changed Details	Date of change
0	[2018年01月04日] 掲載	Feb. 17, 2018, 10:37 a.m.

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:5.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.16:::::::*
cpe:2.3:a:otrs:otrs:4.0.18:::::::*
cpe:2.3:a:otrs:otrs:5.0.10:::::::*
cpe:2.3:a:otrs:otrs:4.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.6:::::::*
cpe:2.3:a:otrs:otrs:4.0.12:::::::*
cpe:2.3:a:otrs:otrs:4.0.16:::::::*
cpe:2.3:a:otrs:otrs:5.0.18:::::::*
cpe:2.3:a:otrs:otrs:4.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:5.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.4:::::::*
cpe:2.3:a:otrs:otrs:5.0.19:::::::*
cpe:2.3:a:otrs:otrs:5.0.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:5.0.13:::::::*
cpe:2.3:a:otrs:otrs:5.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.13:::::::*
cpe:2.3:a:otrs:otrs:4.0.19:::::::*
cpe:2.3:a:otrs:otrs:4.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.4:::::::*
cpe:2.3:a:otrs:otrs:4.0.21:::::::*
cpe:2.3:a:otrs:otrs:4.0.14:::::::*
cpe:2.3:a:otrs:otrs:5.0.3:::::::*
cpe:2.3:a:otrs:otrs:5.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.17:::::::*
cpe:2.3:a:otrs:otrs:4.0.11:::::::*
cpe:2.3:a:otrs:otrs:5.0.12:::::::*
cpe:2.3:a:otrs:otrs:5.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.21:::::::*
cpe:2.3:a:otrs:otrs:5.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.24:::::::*
cpe:2.3:a:otrs:otrs:4.0.25:::::::*
cpe:2.3:a:otrs:otrs:5.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:alpha1::::::
cpe:2.3:a:otrs:otrs:4.0.26:::::::*
cpe:2.3:a:otrs:otrs:5.0.24:::::::*
cpe:2.3:a:otrs:otrs:6.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:6.0.0:alpha1::::::
cpe:2.3:a:otrs:otrs:6.0.0:::::::*
cpe:2.3:a:otrs:otrs:6.0.1:::::::*