NVD Vulnerability Detail

CVE-2016-9139

Summary	Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.
Publication Date	Feb. 17, 2017, 11:59 a.m.
Registration Date	Jan. 26, 2021, 2:19 p.m.
Last Update	Nov. 21, 2024, noon

CVSS3.0 : MEDIUM
スコア	6.1
Vector	CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
攻撃元区分(AV)	ネットワーク
攻撃条件の複雑さ(AC)	低
攻撃に必要な特権レベル(PR)	不要
利用者の関与(UI)	要
影響の想定範囲(S)	変更あり
機密性への影響(C)	低
完全性への影響(I)	低
可用性への影響(A)	なし

CVSS2.0 : MEDIUM
Score	4.3
Vector	AV:N/AC:M/Au:N/C:N/I:P/A:N
攻撃元区分(AV)	ネットワーク
攻撃条件の複雑さ(AC)	中
攻撃前の認証要否(Au)	不要
機密性への影響(C)	なし
完全性への影響(I)	低
可用性への影響(A)	なし
Get all privileges.	いいえ
Get user privileges	いいえ
Get other privileges	いいえ
User operation required	はい

Affected software configurations

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:3.1.10:::::::*
cpe:2.3:a:otrs:otrs:3.1.16:::::::*
cpe:2.3:a:otrs:otrs:3.3.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.7:::::::*
cpe:2.3:a:otrs:otrs:3.3.5:::::::*
cpe:2.3:a:otrs:otrs:4.0.15:::::::*
cpe:2.3:a:otrs:otrs:3.1.1:::::::*
cpe:2.3:a:otrs:otrs:4.0.18:::::::*
cpe:2.3:a:otrs:otrs:3.1.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.10:::::::*
cpe:2.3:a:otrs:otrs:3.3.2:::::::*
cpe:2.3:a:otrs:otrs:3.0.16:::::::*
cpe:2.3:a:otrs:otrs:3.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.1.17:::::::*
cpe:2.3:a:otrs:otrs:4.0.7:::::::*
cpe:2.3:a:otrs:otrs:3.1.4:::::::*
cpe:2.3:a:otrs:otrs:3.1.21:::::::*
cpe:2.3:a:otrs:otrs:4.0.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.8:::::::*
cpe:2.3:a:otrs:otrs:3.1.7:::::::*
cpe:2.3:a:otrs:otrs:3.2.15:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.2.16:::::::*
cpe:2.3:a:otrs:otrs:3.3.15:::::::*
cpe:2.3:a:otrs:otrs:4.0.9:::::::*
cpe:2.3:a:otrs:otrs:3.0.10:::::::*
cpe:2.3:a:otrs:otrs:4.0.10:::::::*
cpe:2.3:a:otrs:otrs:3.3.6:::::::*
cpe:2.3:a:otrs:otrs:3.3.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.6:::::::*
cpe:2.3:a:otrs:otrs:3.0.2:::::::*
cpe:2.3:a:otrs:otrs:3.2.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.2.11:::::::*
cpe:2.3:a:otrs:otrs:3.2.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.12:::::::*
cpe:2.3:a:otrs:otrs:3.1.14:::::::*
cpe:2.3:a:otrs:otrs:3.0.15:::::::*
cpe:2.3:a:otrs:otrs:3.2.6:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.16:::::::*
cpe:2.3:a:otrs:otrs:3.2.5:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta5::::::
cpe:2.3:a:otrs:otrs:3.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.0.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:5.0.8:::::::*
cpe:2.3:a:otrs:otrs:3.1.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.3:::::::*
cpe:2.3:a:otrs:otrs:3.3.13:::::::*
cpe:2.3:a:otrs:otrs:3.1.11:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta6::::::
cpe:2.3:a:otrs:otrs:3.2.0:rc1::::::
cpe:2.3:a:otrs:otrs:3.0.4:::::::*
cpe:2.3:a:otrs:otrs:3.2.10:::::::*
cpe:2.3:a:otrs:otrs:3.0.5:::::::*
cpe:2.3:a:otrs:otrs:3.2.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.2:::::::*
cpe:2.3:a:otrs:otrs:3.2.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.2.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:3.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.0.6:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:3.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.13:::::::*
cpe:2.3:a:otrs:otrs:3.0.13:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:5.0.5:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:::::::*
cpe:2.3:a:otrs:otrs:3.2.12:::::::*
cpe:2.3:a:otrs:otrs:3.1.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.9:::::::*
cpe:2.3:a:otrs:otrs:3.1.3:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.3.8:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:3.1.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.13:::::::*
cpe:2.3:a:otrs:otrs:3.1.19:::::::*
cpe:2.3:a:otrs:otrs:3.1.0:::::::*
cpe:2.3:a:otrs:otrs:3.1.18:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.1.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.4:::::::*
cpe:2.3:a:otrs:otrs:3.2.1:::::::*
cpe:2.3:a:otrs:otrs:3.3.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.0.8:::::::*
cpe:2.3:a:otrs:otrs:3.1.5:::::::*
cpe:2.3:a:otrs:otrs:3.0.14:::::::*
cpe:2.3:a:otrs:otrs:3.0.3:::::::*
cpe:2.3:a:otrs:otrs:5.0.3:::::::*
cpe:2.3:a:otrs:otrs:3.0.9:::::::*
cpe:2.3:a:otrs:otrs:3.1.20:::::::*
cpe:2.3:a:otrs:otrs:3.3.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.1:::::::*
cpe:2.3:a:otrs:otrs:3.2.13:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:5.0.11:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:3.1.13:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:3.2.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:4.0.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:3.3.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.5:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta7::::::
cpe:2.3:a:otrs:otrs:3.3.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.11:::::::*
cpe:2.3:a:otrs:otrs:3.2.7:::::::*
cpe:2.3:a:otrs:otrs:5.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.3.14:::::::*

Related information, measures and tools

No	URL	タグ
1	http://www.securityfocus.com/bid/94141
2	http://www.securityfocus.com/bid/94141
3	https://www.otrs.com/security-advisory-2016-02-security-update-otrs/	Vendor Advisory
4	https://www.otrs.com/security-advisory-2016-02-security-update-otrs/	Vendor Advisory

Common Vulnerabilities List

No	CWE	Name	URL
1	CWE-79	クロスサイト・スクリプティング（XSS）	https://cwe.mitre.org/data/definitions/79.html

JVN Vulnerability Information

Open Ticket Request System におけるクロスサイトスクリプティングの脆弱性

Title	Open Ticket Request System におけるクロスサイトスクリプティングの脆弱性
Summary	Open Ticket Request System (OTRS) には、クロスサイトスクリプティングの脆弱性が存在します。
Possible impacts	リモートの攻撃者により、巧妙に細工されたアタッチメントを介して、任意の Web スクリプトまたは HTML を挿入される可能性があります。
Solution	ベンダより正式な対策が公開されています。ベンダ情報を参照して適切な対策を実施してください。
Publication Date	Nov. 1, 2016, midnight
Registration Date	March 6, 2017, 2:35 p.m.
Last Update	March 6, 2017, 2:35 p.m.

Affected System

OTRS プロジェクト

OTRS 3.3.16 未満の 3.3.x

OTRS 4.0.19 未満の 4.0.x

OTRS 5.0.14 未満の 5.0.x

CVE (情報セキュリティ共通脆弱性識別子)

No	Name	URL
Common Vulnerabilities and Exposures (CVE)
1	CVE-2016-9139	http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-9139
National Vulnerability Database (NVD)
2	CVE-2016-9139	http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2016-9139

CWE (共通脆弱性タイプ一覧)

No	Name	URL
JVNDB
1	CWE-79	https://jvndb.jvn.jp/ja/cwe/CWE-79.html

ベンダー情報

No	Name	URL
Security Advisory
1	OSA-2016-02	https://www.otrs.com/security-advisory-2016-02-security-update-otrs/

Change Log

No	Changed Details	Date of change
0	[2017年03月06日] 掲載	Feb. 17, 2018, 10:37 a.m.

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:3.1.10:::::::*
cpe:2.3:a:otrs:otrs:3.1.16:::::::*
cpe:2.3:a:otrs:otrs:3.3.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.7:::::::*
cpe:2.3:a:otrs:otrs:3.3.5:::::::*
cpe:2.3:a:otrs:otrs:4.0.15:::::::*
cpe:2.3:a:otrs:otrs:3.1.1:::::::*
cpe:2.3:a:otrs:otrs:4.0.18:::::::*
cpe:2.3:a:otrs:otrs:3.1.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.10:::::::*
cpe:2.3:a:otrs:otrs:3.3.2:::::::*
cpe:2.3:a:otrs:otrs:3.0.16:::::::*
cpe:2.3:a:otrs:otrs:3.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.1.17:::::::*
cpe:2.3:a:otrs:otrs:4.0.7:::::::*
cpe:2.3:a:otrs:otrs:3.1.4:::::::*
cpe:2.3:a:otrs:otrs:3.1.21:::::::*
cpe:2.3:a:otrs:otrs:4.0.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.8:::::::*
cpe:2.3:a:otrs:otrs:3.1.7:::::::*
cpe:2.3:a:otrs:otrs:3.2.15:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.2.16:::::::*
cpe:2.3:a:otrs:otrs:3.3.15:::::::*
cpe:2.3:a:otrs:otrs:4.0.9:::::::*
cpe:2.3:a:otrs:otrs:3.0.10:::::::*
cpe:2.3:a:otrs:otrs:4.0.10:::::::*
cpe:2.3:a:otrs:otrs:3.3.6:::::::*
cpe:2.3:a:otrs:otrs:3.3.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.6:::::::*
cpe:2.3:a:otrs:otrs:3.0.2:::::::*
cpe:2.3:a:otrs:otrs:3.2.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.2.11:::::::*
cpe:2.3:a:otrs:otrs:3.2.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.12:::::::*
cpe:2.3:a:otrs:otrs:3.1.14:::::::*
cpe:2.3:a:otrs:otrs:3.0.15:::::::*
cpe:2.3:a:otrs:otrs:3.2.6:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.16:::::::*
cpe:2.3:a:otrs:otrs:3.2.5:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta5::::::
cpe:2.3:a:otrs:otrs:3.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.0.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:5.0.8:::::::*
cpe:2.3:a:otrs:otrs:3.1.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.3:::::::*
cpe:2.3:a:otrs:otrs:3.3.13:::::::*
cpe:2.3:a:otrs:otrs:3.1.11:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta6::::::
cpe:2.3:a:otrs:otrs:3.2.0:rc1::::::
cpe:2.3:a:otrs:otrs:3.0.4:::::::*
cpe:2.3:a:otrs:otrs:3.2.10:::::::*
cpe:2.3:a:otrs:otrs:3.0.5:::::::*
cpe:2.3:a:otrs:otrs:3.2.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.2:::::::*
cpe:2.3:a:otrs:otrs:3.2.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.2.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:3.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.0.6:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:3.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.13:::::::*
cpe:2.3:a:otrs:otrs:3.0.13:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:5.0.5:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:::::::*
cpe:2.3:a:otrs:otrs:3.2.12:::::::*
cpe:2.3:a:otrs:otrs:3.1.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.9:::::::*
cpe:2.3:a:otrs:otrs:3.1.3:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.3.8:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:3.1.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.13:::::::*
cpe:2.3:a:otrs:otrs:3.1.19:::::::*
cpe:2.3:a:otrs:otrs:3.1.0:::::::*
cpe:2.3:a:otrs:otrs:3.1.18:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.1.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.4:::::::*
cpe:2.3:a:otrs:otrs:3.2.1:::::::*
cpe:2.3:a:otrs:otrs:3.3.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.0.8:::::::*
cpe:2.3:a:otrs:otrs:3.1.5:::::::*
cpe:2.3:a:otrs:otrs:3.0.14:::::::*
cpe:2.3:a:otrs:otrs:3.0.3:::::::*
cpe:2.3:a:otrs:otrs:5.0.3:::::::*
cpe:2.3:a:otrs:otrs:3.0.9:::::::*
cpe:2.3:a:otrs:otrs:3.1.20:::::::*
cpe:2.3:a:otrs:otrs:3.3.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.1:::::::*
cpe:2.3:a:otrs:otrs:3.2.13:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:5.0.11:::::::*
cpe:2.3:a:otrs:otrs:3.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:3.1.13:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:3.2.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:4.0.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:3.3.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.5:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta7::::::
cpe:2.3:a:otrs:otrs:3.3.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.11:::::::*
cpe:2.3:a:otrs:otrs:3.2.7:::::::*
cpe:2.3:a:otrs:otrs:5.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.3.14:::::::*