NVD Vulnerability Detail

CVE-2010-4768

Summary	Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
Publication Date	March 19, 2011, 1:55 a.m.
Registration Date	Jan. 29, 2021, 11:10 a.m.
Last Update	Nov. 21, 2024, 10:21 a.m.

CVSS2.0 : MEDIUM
Score	6.0
Vector	AV:N/AC:M/Au:S/C:P/I:P/A:P
攻撃元区分(AV)	ネットワーク
攻撃条件の複雑さ(AC)	中
攻撃前の認証要否(Au)	単一
機密性への影響(C)	低
完全性への影響(I)	低
可用性への影響(A)	低
Get all privileges.	いいえ
Get user privileges	いいえ
Get other privileges	いいえ
User operation required	はい

Affected software configurations

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:2.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.2.5:::::::*
cpe:2.3:a:otrs:otrs:1.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.1.8:::::::*
cpe:2.3:a:otrs:otrs:1.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta1::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.1.5:::::::*
cpe:2.3:a:otrs:otrs:2.1.2:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta4::::::
cpe:2.3:a:otrs:otrs:0.5:beta7::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.0.3:::::::*
cpe:2.3:a:otrs:otrs:1.1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.1:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.2.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.2.6:::::::*
cpe:2.3:a:otrs:otrs:2.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:::::::*
cpe:2.3:a:otrs:otrs:1.1.4:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta6::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:0.5:beta3::::::
cpe:2.3:a:otrs:otrs:1.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.1:::::::*
cpe:2.3:a:otrs:otrs:1.0.1:::::::*
cpe:2.3:a:otrs:otrs:1.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.0.5:::::::*
cpe:2.3:a:otrs:otrs:1.1.2:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta8::::::
cpe:2.3:a:otrs:otrs:2.2.9:::::::*
cpe:2.3:a:otrs:otrs:2.1.6:::::::*
cpe:2.3:a:otrs:otrs:1.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.1.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.2:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.1.7:::::::*
cpe:2.3:a:otrs:otrs:2.0.4:::::::*
cpe:2.3:a:otrs:otrs:1.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.9:::::::*
cpe:2.3:a:otrs:otrs:2.2.7:::::::*
cpe:2.3:a:otrs:otrs:2.2.1:::::::*
cpe:2.3:a:otrs:otrs:1.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.1.4:::::::*
cpe:2.3:a:otrs:otrs::::::::		2.3.4
cpe:2.3:a:otrs:otrs:1.0.0:::::::*
cpe:2.3:a:otrs:otrs:2.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:2.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.1:::::::*
cpe:2.3:a:otrs:otrs:1.1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta6::::::
cpe:2.3:a:otrs:otrs:1.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.8:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc2::::::
cpe:2.3:a:otrs:otrs:1.0:rc3::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta5::::::

Related information, measures and tools

No	URL	タグ
1	http://bugs.otrs.org/show_bug.cgi?id=3499	Exploit
2	http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
3	http://bugs.otrs.org/show_bug.cgi?id=3499	Exploit
4	http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

Common Vulnerabilities List

No	CWE	Name	URL
1	CWE-264	認可・権限・アクセス制御	https://cwe.mitre.org/data/definitions/264.html

JVN Vulnerability Information

OTRS における待ち行列アクセス制限を回避される脆弱性

Title	OTRS における待ち行列アクセス制限を回避される脆弱性
Summary	Open Ticket Request System (OTRS) は、隠れたパーミッションを適切に無効にしないため、待ち行列アクセス制限を回避される脆弱性が存在します。
Possible impacts	リモート認証されたユーザにより、隠れたパーミッションまたはその他のパーミッションの両方を伴う特定のパーミッション順序またはパーミッション削除操作に関連するチケットの訪問を介して、待ち行列アクセス制限を回避される可能性があります。
Solution	ベンダより正式な対策が公開されています。ベンダ情報を参照して適切な対策を実施してください。
Publication Date	March 18, 2011, midnight
Registration Date	March 27, 2012, 6:42 p.m.
Last Update	March 27, 2012, 6:42 p.m.

Affected System

OTRS プロジェクト

OTRS 2.3.5 未満

CVE (情報セキュリティ共通脆弱性識別子)

No	Name	URL
Common Vulnerabilities and Exposures (CVE)
1	CVE-2010-4768	http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2010-4768
National Vulnerability Database (NVD)
2	CVE-2010-4768	http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2010-4768

CWE (共通脆弱性タイプ一覧)

No	Name	URL
JVNDB
1	CWE-264	https://jvndb.jvn.jp/ja/cwe/CWE-264.html

ベンダー情報

No	Name	URL
OTRS
1	3499	http://bugs.otrs.org/show_bug.cgi?id=3499
2	v 1.1807	http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

Change Log

No	Changed Details	Date of change
0	[2012年03月27日] 掲載	Feb. 17, 2018, 10:37 a.m.

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:2.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.2.5:::::::*
cpe:2.3:a:otrs:otrs:1.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.1.8:::::::*
cpe:2.3:a:otrs:otrs:1.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta1::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.1.5:::::::*
cpe:2.3:a:otrs:otrs:2.1.2:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta4::::::
cpe:2.3:a:otrs:otrs:0.5:beta7::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.0.3:::::::*
cpe:2.3:a:otrs:otrs:1.1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.1:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.2.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.2.6:::::::*
cpe:2.3:a:otrs:otrs:2.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:::::::*
cpe:2.3:a:otrs:otrs:1.1.4:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta6::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:0.5:beta3::::::
cpe:2.3:a:otrs:otrs:1.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.1:::::::*
cpe:2.3:a:otrs:otrs:1.0.1:::::::*
cpe:2.3:a:otrs:otrs:1.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.0.5:::::::*
cpe:2.3:a:otrs:otrs:1.1.2:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta8::::::
cpe:2.3:a:otrs:otrs:2.2.9:::::::*
cpe:2.3:a:otrs:otrs:2.1.6:::::::*
cpe:2.3:a:otrs:otrs:1.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.1.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.2:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.1.7:::::::*
cpe:2.3:a:otrs:otrs:2.0.4:::::::*
cpe:2.3:a:otrs:otrs:1.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.9:::::::*
cpe:2.3:a:otrs:otrs:2.2.7:::::::*
cpe:2.3:a:otrs:otrs:2.2.1:::::::*
cpe:2.3:a:otrs:otrs:1.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.1.4:::::::*
cpe:2.3:a:otrs:otrs::::::::		2.3.4
cpe:2.3:a:otrs:otrs:1.0.0:::::::*
cpe:2.3:a:otrs:otrs:2.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:2.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.1:::::::*
cpe:2.3:a:otrs:otrs:1.1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta6::::::
cpe:2.3:a:otrs:otrs:1.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.8:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc2::::::
cpe:2.3:a:otrs:otrs:1.0:rc3::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta5::::::