NVD Vulnerability Detail

CVE-2010-4760

Summary	Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.
Publication Date	March 19, 2011, 1:55 a.m.
Registration Date	Jan. 29, 2021, 11:10 a.m.
Last Update	Nov. 21, 2024, 10:21 a.m.

CVSS2.0 : LOW
Score	3.5
Vector	AV:N/AC:M/Au:S/C:P/I:N/A:N
攻撃元区分(AV)	ネットワーク
攻撃条件の複雑さ(AC)	中
攻撃前の認証要否(Au)	単一
機密性への影響(C)	低
完全性への影響(I)	なし
可用性への影響(A)	なし
Get all privileges.	いいえ
Get user privileges	いいえ
Get other privileges	いいえ
User operation required	はい

Affected software configurations

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:2.4.0:beta6::::::
cpe:2.3:a:otrs:otrs::beta5::::::*		3.0.0
cpe:2.3:a:otrs:otrs:2.4.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.4.1:::::::*
cpe:2.3:a:otrs:otrs:2.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.2.5:::::::*
cpe:2.3:a:otrs:otrs:2.4.10:::::::*
cpe:2.3:a:otrs:otrs:1.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.4.5:::::::*
cpe:2.3:a:otrs:otrs:2.3.5:::::::*
cpe:2.3:a:otrs:otrs:2.1.8:::::::*
cpe:2.3:a:otrs:otrs:1.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta1::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.1.5:::::::*
cpe:2.3:a:otrs:otrs:2.3.4:::::::*
cpe:2.3:a:otrs:otrs:2.1.2:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta4::::::
cpe:2.3:a:otrs:otrs:0.5:beta7::::::
cpe:2.3:a:otrs:otrs:2.4.6:::::::*
cpe:2.3:a:otrs:otrs:1.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.4.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.3:::::::*
cpe:2.3:a:otrs:otrs:1.1.0:rc1::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:1.1:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.2.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.2.6:::::::*
cpe:2.3:a:otrs:otrs:2.4.9:::::::*
cpe:2.3:a:otrs:otrs:2.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:::::::*
cpe:2.3:a:otrs:otrs:1.1.4:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta6::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:0.5:beta3::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.4.3:::::::*
cpe:2.3:a:otrs:otrs:2.3.1:::::::*
cpe:2.3:a:otrs:otrs:1.0.1:::::::*
cpe:2.3:a:otrs:otrs:1.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.0.5:::::::*
cpe:2.3:a:otrs:otrs:1.1.2:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta8::::::
cpe:2.3:a:otrs:otrs:2.2.9:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.6:::::::*
cpe:2.3:a:otrs:otrs:1.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.1.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.4.4:::::::*
cpe:2.3:a:otrs:otrs:2.1.7:::::::*
cpe:2.3:a:otrs:otrs:2.4.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.4:::::::*
cpe:2.3:a:otrs:otrs:1.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.9:::::::*
cpe:2.3:a:otrs:otrs:2.2.7:::::::*
cpe:2.3:a:otrs:otrs:2.2.1:::::::*
cpe:2.3:a:otrs:otrs:1.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.1.4:::::::*
cpe:2.3:a:otrs:otrs:2.4.8:::::::*
cpe:2.3:a:otrs:otrs:1.0.0:::::::*
cpe:2.3:a:otrs:otrs:2.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:2.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.1:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta1::::::
cpe:2.3:a:otrs:otrs:1.1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.4.7:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta6::::::
cpe:2.3:a:otrs:otrs:1.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.8:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.3.6:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc3::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta5::::::

Related information, measures and tools

No	URL	タグ
1	http://bugs.otrs.org/show_bug.cgi?id=5975	Patch
2	http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
3	http://bugs.otrs.org/show_bug.cgi?id=5975	Patch
4	http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

Common Vulnerabilities List

No	CWE	Name	URL
1	CWE-200	情報漏えい	https://cwe.mitre.org/data/definitions/200.html

JVN Vulnerability Information

OTRS における重要な情報を取得される脆弱性

Title	OTRS における重要な情報を取得される脆弱性
Summary	Open Ticket Request System (OTRS) は、イベント型の通知の処理段階でチケットへ電子メール通知エクステンション条項を付加するため、重要な情報を取得される脆弱性が存在します。
Possible impacts	リモート認証されたユーザにより、チケットを読まれることで、重要な情報を取得される可能性があります。
Solution	ベンダより正式な対策が公開されています。ベンダ情報を参照して適切な対策を実施してください。
Publication Date	March 18, 2011, midnight
Registration Date	March 27, 2012, 6:42 p.m.
Last Update	March 27, 2012, 6:42 p.m.

Affected System

OTRS プロジェクト

OTRS 3.0.0-beta6 未満

CVE (情報セキュリティ共通脆弱性識別子)

No	Name	URL
Common Vulnerabilities and Exposures (CVE)
1	CVE-2010-4760	http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2010-4760
National Vulnerability Database (NVD)
2	CVE-2010-4760	http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2010-4760

CWE (共通脆弱性タイプ一覧)

No	Name	URL
JVNDB
1	CWE-200	https://jvndb.jvn.jp/ja/cwe/CWE-200.html

ベンダー情報

No	Name	URL
OTRS
1	5975	http://bugs.otrs.org/show_bug.cgi?id=5975
2	v 1.1807	http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

Change Log

No	Changed Details	Date of change
0	[2012年03月27日] 掲載	Feb. 17, 2018, 10:37 a.m.

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:2.4.0:beta6::::::
cpe:2.3:a:otrs:otrs::beta5::::::*		3.0.0
cpe:2.3:a:otrs:otrs:2.4.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.4.1:::::::*
cpe:2.3:a:otrs:otrs:2.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.2.5:::::::*
cpe:2.3:a:otrs:otrs:2.4.10:::::::*
cpe:2.3:a:otrs:otrs:1.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.4.5:::::::*
cpe:2.3:a:otrs:otrs:2.3.5:::::::*
cpe:2.3:a:otrs:otrs:2.1.8:::::::*
cpe:2.3:a:otrs:otrs:1.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta1::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.1.5:::::::*
cpe:2.3:a:otrs:otrs:2.3.4:::::::*
cpe:2.3:a:otrs:otrs:2.1.2:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta4::::::
cpe:2.3:a:otrs:otrs:0.5:beta7::::::
cpe:2.3:a:otrs:otrs:2.4.6:::::::*
cpe:2.3:a:otrs:otrs:1.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.4.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.3:::::::*
cpe:2.3:a:otrs:otrs:1.1.0:rc1::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:1.1:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.2.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.2.6:::::::*
cpe:2.3:a:otrs:otrs:2.4.9:::::::*
cpe:2.3:a:otrs:otrs:2.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:::::::*
cpe:2.3:a:otrs:otrs:1.1.4:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta6::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:0.5:beta3::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.4.3:::::::*
cpe:2.3:a:otrs:otrs:2.3.1:::::::*
cpe:2.3:a:otrs:otrs:1.0.1:::::::*
cpe:2.3:a:otrs:otrs:1.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.0.5:::::::*
cpe:2.3:a:otrs:otrs:1.1.2:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta8::::::
cpe:2.3:a:otrs:otrs:2.2.9:::::::*
cpe:2.3:a:otrs:otrs:3.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.6:::::::*
cpe:2.3:a:otrs:otrs:1.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.1.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.4.4:::::::*
cpe:2.3:a:otrs:otrs:2.1.7:::::::*
cpe:2.3:a:otrs:otrs:2.4.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.4:::::::*
cpe:2.3:a:otrs:otrs:1.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.9:::::::*
cpe:2.3:a:otrs:otrs:2.2.7:::::::*
cpe:2.3:a:otrs:otrs:2.2.1:::::::*
cpe:2.3:a:otrs:otrs:1.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.1.4:::::::*
cpe:2.3:a:otrs:otrs:2.4.8:::::::*
cpe:2.3:a:otrs:otrs:1.0.0:::::::*
cpe:2.3:a:otrs:otrs:2.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:2.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.1:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta1::::::
cpe:2.3:a:otrs:otrs:1.1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.4.7:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta6::::::
cpe:2.3:a:otrs:otrs:1.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.8:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.3.6:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc3::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta5::::::