NVD Vulnerability Detail

CVE-2009-5055

Summary	Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Publication Date	March 19, 2011, 1:55 a.m.
Registration Date	Jan. 29, 2021, 1:28 p.m.
Last Update	Nov. 21, 2024, 10:11 a.m.

CVSS2.0 : LOW
Score	3.5
Vector	AV:N/AC:M/Au:S/C:P/I:N/A:N
攻撃元区分(AV)	ネットワーク
攻撃条件の複雑さ(AC)	中
攻撃前の認証要否(Au)	単一
機密性への影響(C)	低
完全性への影響(I)	なし
可用性への影響(A)	なし
Get all privileges.	いいえ
Get user privileges	いいえ
Get other privileges	いいえ
User operation required	はい

Affected software configurations

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:2.4.0:beta6::::::
cpe:2.3:a:otrs:otrs:2.4.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.4.1:::::::*
cpe:2.3:a:otrs:otrs:2.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.2.5:::::::*
cpe:2.3:a:otrs:otrs:1.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.5:::::::*
cpe:2.3:a:otrs:otrs:2.1.8:::::::*
cpe:2.3:a:otrs:otrs:1.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta1::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.1.5:::::::*
cpe:2.3:a:otrs:otrs:2.3.4:::::::*
cpe:2.3:a:otrs:otrs:2.1.2:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta4::::::
cpe:2.3:a:otrs:otrs::::::::		2.4.3
cpe:2.3:a:otrs:otrs:0.5:beta7::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.4.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.3:::::::*
cpe:2.3:a:otrs:otrs:1.1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.1:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.2.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.2.6:::::::*
cpe:2.3:a:otrs:otrs:2.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:::::::*
cpe:2.3:a:otrs:otrs:1.1.4:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta6::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:0.5:beta3::::::
cpe:2.3:a:otrs:otrs:1.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.1:::::::*
cpe:2.3:a:otrs:otrs:1.0.1:::::::*
cpe:2.3:a:otrs:otrs:1.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.0.5:::::::*
cpe:2.3:a:otrs:otrs:1.1.2:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta8::::::
cpe:2.3:a:otrs:otrs:2.2.9:::::::*
cpe:2.3:a:otrs:otrs:2.1.6:::::::*
cpe:2.3:a:otrs:otrs:1.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.1.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.1.7:::::::*
cpe:2.3:a:otrs:otrs:2.4.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.4:::::::*
cpe:2.3:a:otrs:otrs:1.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.9:::::::*
cpe:2.3:a:otrs:otrs:2.2.7:::::::*
cpe:2.3:a:otrs:otrs:2.2.1:::::::*
cpe:2.3:a:otrs:otrs:1.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.1.4:::::::*
cpe:2.3:a:otrs:otrs:1.0.0:::::::*
cpe:2.3:a:otrs:otrs:2.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:2.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.1:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta1::::::
cpe:2.3:a:otrs:otrs:1.1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta6::::::
cpe:2.3:a:otrs:otrs:1.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.8:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.3.6:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc3::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta5::::::

Related information, measures and tools

No	URL	タグ
1	http://bugs.otrs.org/show_bug.cgi?id=4105
2	http://bugs.otrs.org/show_bug.cgi?id=4105
3	http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807	Exploit Patch
4	http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807	Exploit Patch

Common Vulnerabilities List

No	CWE	Name	URL
1	CWE-264	認可・権限・アクセス制御	https://cwe.mitre.org/data/definitions/264.html

JVN Vulnerability Information

OTRS におけるアクセス制限を回避される脆弱性

Title	OTRS におけるアクセス制限を回避される脆弱性
Summary	Open Ticket Request System (OTRS) は、CustomerID 値の一桁の部分文字列をベースにチケットアクセスを付与するため、アクセス制限を回避される脆弱性が存在します。
Possible impacts	リモート認証されたユーザにより、チケットの閲覧訪問を介して、アクセス制限を回避される可能性があります。
Solution	ベンダより正式な対策が公開されています。ベンダ情報を参照して適切な対策を実施してください。
Publication Date	March 18, 2011, midnight
Registration Date	March 27, 2012, 6:42 p.m.
Last Update	March 27, 2012, 6:42 p.m.

Affected System

OTRS プロジェクト

OTRS 2.2.4 未満

CVE (情報セキュリティ共通脆弱性識別子)

No	Name	URL
Common Vulnerabilities and Exposures (CVE)
1	CVE-2009-5055	http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2009-5055
National Vulnerability Database (NVD)
2	CVE-2009-5055	http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2009-5055

CWE (共通脆弱性タイプ一覧)

No	Name	URL
JVNDB
1	CWE-264	https://jvndb.jvn.jp/ja/cwe/CWE-264.html

ベンダー情報

No	Name	URL
OTRS
1	4105	http://bugs.otrs.org/show_bug.cgi?id=4105
2	v 1.1807	http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

Change Log

No	Changed Details	Date of change
0	[2012年03月27日] 掲載	Feb. 17, 2018, 10:37 a.m.

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:2.4.0:beta6::::::
cpe:2.3:a:otrs:otrs:2.4.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.4.1:::::::*
cpe:2.3:a:otrs:otrs:2.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.2.5:::::::*
cpe:2.3:a:otrs:otrs:1.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.5:::::::*
cpe:2.3:a:otrs:otrs:2.1.8:::::::*
cpe:2.3:a:otrs:otrs:1.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta1::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:2.1.5:::::::*
cpe:2.3:a:otrs:otrs:2.3.4:::::::*
cpe:2.3:a:otrs:otrs:2.1.2:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta4::::::
cpe:2.3:a:otrs:otrs::::::::		2.4.3
cpe:2.3:a:otrs:otrs:0.5:beta7::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta4::::::
cpe:2.3:a:otrs:otrs:2.4.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.3:::::::*
cpe:2.3:a:otrs:otrs:1.1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.1:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.2.1:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.2.6:::::::*
cpe:2.3:a:otrs:otrs:2.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:::::::*
cpe:2.3:a:otrs:otrs:1.1.4:::::::*
cpe:2.3:a:otrs:otrs:0.5:beta6::::::
cpe:2.3:a:otrs:otrs:2.2.0:beta2::::::
cpe:2.3:a:otrs:otrs:0.5:beta3::::::
cpe:2.3:a:otrs:otrs:1.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.1:::::::*
cpe:2.3:a:otrs:otrs:1.0.1:::::::*
cpe:2.3:a:otrs:otrs:1.2.4:::::::*
cpe:2.3:a:otrs:otrs:2.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.0.5:::::::*
cpe:2.3:a:otrs:otrs:1.1.2:::::::*
cpe:2.3:a:otrs:otrs:2.2.0:rc1::::::
cpe:2.3:a:otrs:otrs:0.5:beta8::::::
cpe:2.3:a:otrs:otrs:2.2.9:::::::*
cpe:2.3:a:otrs:otrs:2.1.6:::::::*
cpe:2.3:a:otrs:otrs:1.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.1.0:beta2::::::
cpe:2.3:a:otrs:otrs:1.2.2:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta4::::::
cpe:2.3:a:otrs:otrs:1.0:rc1::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:2.1.7:::::::*
cpe:2.3:a:otrs:otrs:2.4.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.4:::::::*
cpe:2.3:a:otrs:otrs:1.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:1.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:2.1.9:::::::*
cpe:2.3:a:otrs:otrs:2.2.7:::::::*
cpe:2.3:a:otrs:otrs:2.2.1:::::::*
cpe:2.3:a:otrs:otrs:1.1.3:::::::*
cpe:2.3:a:otrs:otrs:2.1.4:::::::*
cpe:2.3:a:otrs:otrs:1.0.0:::::::*
cpe:2.3:a:otrs:otrs:2.3.2:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:2.1.1:::::::*
cpe:2.3:a:otrs:otrs:2.0.2:::::::*
cpe:2.3:a:otrs:otrs:2.0.1:::::::*
cpe:2.3:a:otrs:otrs:2.4.0:beta1::::::
cpe:2.3:a:otrs:otrs:1.1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.2.3:::::::*
cpe:2.3:a:otrs:otrs:2.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:2.0.0:beta6::::::
cpe:2.3:a:otrs:otrs:1.3.3:::::::*
cpe:2.3:a:otrs:otrs:2.2.8:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc2::::::
cpe:2.3:a:otrs:otrs:2.3.6:::::::*
cpe:2.3:a:otrs:otrs:1.0:rc3::::::
cpe:2.3:a:otrs:otrs:1.2.0:beta1::::::
cpe:2.3:a:otrs:otrs:0.5:beta5::::::