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JVN脆弱性詳細

OTRS におけるコマンドインジェクションの脆弱性

Title	OTRS におけるコマンドインジェクションの脆弱性
Summary	OTRS には、コマンドインジェクションの脆弱性が存在します。
Possible impacts	情報を取得される、情報を改ざんされる、およびサービス運用妨害 (DoS) 状態にされる可能性があります。
Solution	ベンダより正式な対策が公開されています。ベンダ情報を参照して適切な対策を実施してください。
Publication Date	Dec. 5, 2017, midnight
Registration Date	Jan. 4, 2018, 4:35 p.m.
Last Update	Jan. 4, 2018, 4:35 p.m.

CVSS3.0 : 重要
Score	8.8
Vector	CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

CVSS2.0 : 危険
Score	9
Vector	AV:N/AC:L/Au:S/C:C/I:C/A:C

Affected System

Debian

Debian GNU/Linux 8.0

Debian GNU/Linux 9.0

OTRS プロジェクト

OTRS 4.0.26 までの 4.0.x

OTRS 5.0.24 までの 5.0.x

OTRS 6.0.1 までの 6.0.x

CVE (情報セキュリティ共通脆弱性識別子)

No	Name	URL
Common Vulnerabilities and Exposures (CVE)
1	CVE-2017-16921	https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-16921
National Vulnerability Database (NVD)
2	CVE-2017-16921	https://nvd.nist.gov/vuln/detail/CVE-2017-16921

CWE (共通脆弱性タイプ一覧)

No	Name	URL
JVNDB
1	CWE-77	https://cwe.mitre.org/data/definitions/77.html

ベンダー情報

No	Name	URL
Debian Security Advisory
1	DSA-4066	https://www.debian.org/security/2017/dsa-4066
Security Advisory
2	OSA-2017-09	https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/

Change Log

No	Changed Details	Date of change
0	[2018年01月04日] 掲載	Feb. 17, 2018, 10:37 a.m.

NVD Vulnerability Information

CVE-2017-16921

Summary	In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Publication Date	Dec. 9, 2017, 12:29 a.m.
Registration Date	Jan. 26, 2021, 1:18 p.m.
Last Update	Nov. 21, 2024, 12:17 p.m.

Affected software configurations

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:5.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.16:::::::*
cpe:2.3:a:otrs:otrs:4.0.18:::::::*
cpe:2.3:a:otrs:otrs:5.0.10:::::::*
cpe:2.3:a:otrs:otrs:4.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.6:::::::*
cpe:2.3:a:otrs:otrs:4.0.12:::::::*
cpe:2.3:a:otrs:otrs:4.0.16:::::::*
cpe:2.3:a:otrs:otrs:5.0.18:::::::*
cpe:2.3:a:otrs:otrs:4.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:5.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.4:::::::*
cpe:2.3:a:otrs:otrs:5.0.19:::::::*
cpe:2.3:a:otrs:otrs:5.0.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:5.0.13:::::::*
cpe:2.3:a:otrs:otrs:5.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.13:::::::*
cpe:2.3:a:otrs:otrs:4.0.19:::::::*
cpe:2.3:a:otrs:otrs:4.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.4:::::::*
cpe:2.3:a:otrs:otrs:4.0.21:::::::*
cpe:2.3:a:otrs:otrs:4.0.14:::::::*
cpe:2.3:a:otrs:otrs:5.0.3:::::::*
cpe:2.3:a:otrs:otrs:5.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.17:::::::*
cpe:2.3:a:otrs:otrs:4.0.11:::::::*
cpe:2.3:a:otrs:otrs:5.0.12:::::::*
cpe:2.3:a:otrs:otrs:5.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.21:::::::*
cpe:2.3:a:otrs:otrs:5.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.24:::::::*
cpe:2.3:a:otrs:otrs:4.0.25:::::::*
cpe:2.3:a:otrs:otrs:5.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:alpha1::::::
cpe:2.3:a:otrs:otrs:4.0.26:::::::*
cpe:2.3:a:otrs:otrs:5.0.24:::::::*
cpe:2.3:a:otrs:otrs:6.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:6.0.0:alpha1::::::
cpe:2.3:a:otrs:otrs:6.0.0:::::::*
cpe:2.3:a:otrs:otrs:6.0.1:::::::*

Configuration2	or higher	or less	more than	less than
cpe:2.3:o:debian:debian_linux:8.0:::::::*
cpe:2.3:o:debian:debian_linux:7.0:::::::*
cpe:2.3:o:debian:debian_linux:9.0:::::::*

Related information, measures and tools

No	URL	タグ
1	http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html
2	http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html
3	https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html	Mailing List Third Party Advisory
4	https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html	Mailing List Third Party Advisory
5	https://www.debian.org/security/2017/dsa-4066	Mailing List Third Party Advisory
6	https://www.debian.org/security/2017/dsa-4066	Mailing List Third Party Advisory
7	https://www.exploit-db.com/exploits/43853/	Exploit Third Party Advisory VDB Entry
8	https://www.exploit-db.com/exploits/43853/	Exploit Third Party Advisory VDB Entry
9	https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/	Issue Tracking Patch Vendor Advisory
10	https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/	Issue Tracking Patch Vendor Advisory

Common Vulnerabilities List

No	CWE	Name	URL
1	CWE-78	OSコマンド・インジェクション	https://cwe.mitre.org/data/definitions/78.html

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:5.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.16:::::::*
cpe:2.3:a:otrs:otrs:4.0.18:::::::*
cpe:2.3:a:otrs:otrs:5.0.10:::::::*
cpe:2.3:a:otrs:otrs:4.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.6:::::::*
cpe:2.3:a:otrs:otrs:4.0.12:::::::*
cpe:2.3:a:otrs:otrs:4.0.16:::::::*
cpe:2.3:a:otrs:otrs:5.0.18:::::::*
cpe:2.3:a:otrs:otrs:4.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:5.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.4:::::::*
cpe:2.3:a:otrs:otrs:5.0.19:::::::*
cpe:2.3:a:otrs:otrs:5.0.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:5.0.13:::::::*
cpe:2.3:a:otrs:otrs:5.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.13:::::::*
cpe:2.3:a:otrs:otrs:4.0.19:::::::*
cpe:2.3:a:otrs:otrs:4.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.4:::::::*
cpe:2.3:a:otrs:otrs:4.0.21:::::::*
cpe:2.3:a:otrs:otrs:4.0.14:::::::*
cpe:2.3:a:otrs:otrs:5.0.3:::::::*
cpe:2.3:a:otrs:otrs:5.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.17:::::::*
cpe:2.3:a:otrs:otrs:4.0.11:::::::*
cpe:2.3:a:otrs:otrs:5.0.12:::::::*
cpe:2.3:a:otrs:otrs:5.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.21:::::::*
cpe:2.3:a:otrs:otrs:5.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.24:::::::*
cpe:2.3:a:otrs:otrs:4.0.25:::::::*
cpe:2.3:a:otrs:otrs:5.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:alpha1::::::
cpe:2.3:a:otrs:otrs:4.0.26:::::::*
cpe:2.3:a:otrs:otrs:5.0.24:::::::*
cpe:2.3:a:otrs:otrs:6.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:6.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:6.0.0:alpha1::::::
cpe:2.3:a:otrs:otrs:6.0.0:::::::*
cpe:2.3:a:otrs:otrs:6.0.1:::::::*