製品・ソフトウェアに関する情報

JVN脆弱性詳細

Open Ticket Request System における認可・権限・アクセス制御に関する脆弱性

Title	Open Ticket Request System における認可・権限・アクセス制御に関する脆弱性
Summary	Open Ticket Request System (OTRS) には、認可・権限・アクセス制御に関する脆弱性が存在します。
Possible impacts	情報を取得される、情報を改ざんされる、およびサービス運用妨害 (DoS) 状態にされる可能性があります。
Solution	ベンダより正式な対策が公開されています。ベンダ情報を参照して適切な対策を実施してください。
Publication Date	Sept. 19, 2017, midnight
Registration Date	Oct. 18, 2017, 6:39 p.m.
Last Update	Oct. 18, 2017, 6:39 p.m.

CVSS3.0 : 重要
Score	8.8
Vector	CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

CVSS2.0 : 警告
Score	6.5
Vector	AV:N/AC:L/Au:S/C:P/I:P/A:P

Affected System

OTRS プロジェクト

OTRS 3.3.18 未満の 3.3.x

OTRS 4.0.25 未満の 4.x

OTRS 5.0.23 未満の 5.x

CVE (情報セキュリティ共通脆弱性識別子)

No	Name	URL
Common Vulnerabilities and Exposures (CVE)
1	CVE-2017-14635	http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-14635
National Vulnerability Database (NVD)
2	CVE-2017-14635	https://nvd.nist.gov/vuln/detail/CVE-2017-14635

CWE (共通脆弱性タイプ一覧)

No	Name	URL
JVNDB
1	CWE-264	https://jvndb.jvn.jp/ja/cwe/CWE-264.html

ベンダー情報

No	Name	URL
Security Advisory
1	OSA-2017-04	https://www.otrs.com/security-advisory-2017-04-security-update-otrs-versions/

Change Log

No	Changed Details	Date of change
0	[2017年10月18日] 掲載	Feb. 17, 2018, 10:37 a.m.

NVD Vulnerability Information

CVE-2017-14635

Summary	In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.
Publication Date	Sept. 21, 2017, 10:29 p.m.
Registration Date	Jan. 26, 2021, 1:16 p.m.
Last Update	Nov. 21, 2024, 12:13 p.m.

Affected software configurations

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:3.3.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.7:::::::*
cpe:2.3:a:otrs:otrs:3.3.5:::::::*
cpe:2.3:a:otrs:otrs:4.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.16:::::::*
cpe:2.3:a:otrs:otrs:4.0.18:::::::*
cpe:2.3:a:otrs:otrs:5.0.10:::::::*
cpe:2.3:a:otrs:otrs:3.3.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.8:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.3.15:::::::*
cpe:2.3:a:otrs:otrs:4.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.15:::::::*
cpe:2.3:a:otrs:otrs:3.3.6:::::::*
cpe:2.3:a:otrs:otrs:3.3.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.6:::::::*
cpe:2.3:a:otrs:otrs:4.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.3.12:::::::*
cpe:2.3:a:otrs:otrs:3.3.16:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:4.0.16:::::::*
cpe:2.3:a:otrs:otrs:5.0.18:::::::*
cpe:2.3:a:otrs:otrs:4.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:4.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:5.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.3:::::::*
cpe:2.3:a:otrs:otrs:3.3.13:::::::*
cpe:2.3:a:otrs:otrs:5.0.19:::::::*
cpe:2.3:a:otrs:otrs:5.0.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:5.0.13:::::::*
cpe:2.3:a:otrs:otrs:5.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.9:::::::*
cpe:2.3:a:otrs:otrs:3.3.8:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:5.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.13:::::::*
cpe:2.3:a:otrs:otrs:4.0.19:::::::*
cpe:2.3:a:otrs:otrs:4.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.4:::::::*
cpe:2.3:a:otrs:otrs:4.0.21:::::::*
cpe:2.3:a:otrs:otrs:3.3.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:5.0.3:::::::*
cpe:2.3:a:otrs:otrs:3.3.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:4.0.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:3.3.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.17:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.11:::::::*
cpe:2.3:a:otrs:otrs:5.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.3.14:::::::*
cpe:2.3:a:otrs:otrs:5.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.21:::::::*
cpe:2.3:a:otrs:otrs:5.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.24:::::::*
cpe:2.3:a:otrs:otrs:3.3.17:::::::*

Related information, measures and tools

No	URL	タグ
1	https://www.debian.org/security/2017/dsa-4021
2	https://www.debian.org/security/2017/dsa-4021
3	https://www.otrs.com/security-advisory-2017-04-security-update-otrs-versions/	Vendor Advisory
4	https://www.otrs.com/security-advisory-2017-04-security-update-otrs-versions/	Vendor Advisory

Common Vulnerabilities List

No	CWE	Name	URL
1	CWE-20	不適切な入力確認	https://cwe.mitre.org/data/definitions/20.html

Configuration1	or higher	or less	more than	less than
cpe:2.3:a:otrs:otrs:3.3.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.7:::::::*
cpe:2.3:a:otrs:otrs:3.3.5:::::::*
cpe:2.3:a:otrs:otrs:4.0.15:::::::*
cpe:2.3:a:otrs:otrs:5.0.16:::::::*
cpe:2.3:a:otrs:otrs:4.0.18:::::::*
cpe:2.3:a:otrs:otrs:5.0.10:::::::*
cpe:2.3:a:otrs:otrs:3.3.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.3:::::::*
cpe:2.3:a:otrs:otrs:4.0.8:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta4::::::
cpe:2.3:a:otrs:otrs:3.3.15:::::::*
cpe:2.3:a:otrs:otrs:4.0.9:::::::*
cpe:2.3:a:otrs:otrs:5.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.15:::::::*
cpe:2.3:a:otrs:otrs:3.3.6:::::::*
cpe:2.3:a:otrs:otrs:3.3.10:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.6:::::::*
cpe:2.3:a:otrs:otrs:4.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.3.12:::::::*
cpe:2.3:a:otrs:otrs:3.3.16:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta2::::::
cpe:2.3:a:otrs:otrs:4.0.16:::::::*
cpe:2.3:a:otrs:otrs:5.0.18:::::::*
cpe:2.3:a:otrs:otrs:4.0.23:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:4.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:5.0.8:::::::*
cpe:2.3:a:otrs:otrs:4.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta1::::::
cpe:2.3:a:otrs:otrs:4.0.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.3:::::::*
cpe:2.3:a:otrs:otrs:3.3.13:::::::*
cpe:2.3:a:otrs:otrs:5.0.19:::::::*
cpe:2.3:a:otrs:otrs:5.0.2:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:3.3.0:beta3::::::
cpe:2.3:a:otrs:otrs:3.3.0:rc1::::::
cpe:2.3:a:otrs:otrs:5.0.13:::::::*
cpe:2.3:a:otrs:otrs:5.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.9:::::::*
cpe:2.3:a:otrs:otrs:3.3.8:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta1::::::
cpe:2.3:a:otrs:otrs:5.0.0:beta3::::::
cpe:2.3:a:otrs:otrs:4.0.13:::::::*
cpe:2.3:a:otrs:otrs:4.0.19:::::::*
cpe:2.3:a:otrs:otrs:4.0.17:::::::*
cpe:2.3:a:otrs:otrs:5.0.6:::::::*
cpe:2.3:a:otrs:otrs:5.0.4:::::::*
cpe:2.3:a:otrs:otrs:4.0.21:::::::*
cpe:2.3:a:otrs:otrs:3.3.4:::::::*
cpe:2.3:a:otrs:otrs:3.3.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.14:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:beta2::::::
cpe:2.3:a:otrs:otrs:5.0.3:::::::*
cpe:2.3:a:otrs:otrs:3.3.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.1:::::::*
cpe:2.3:a:otrs:otrs:5.0.11:::::::*
cpe:2.3:a:otrs:otrs:4.0.0:rc1::::::
cpe:2.3:a:otrs:otrs:4.0.0:beta4::::::
cpe:2.3:a:otrs:otrs:4.0.2:::::::*
cpe:2.3:a:otrs:otrs:5.0.0:beta5::::::
cpe:2.3:a:otrs:otrs:3.3.7:::::::*
cpe:2.3:a:otrs:otrs:4.0.5:::::::*
cpe:2.3:a:otrs:otrs:5.0.17:::::::*
cpe:2.3:a:otrs:otrs:3.3.0:beta5::::::
cpe:2.3:a:otrs:otrs:4.0.11:::::::*
cpe:2.3:a:otrs:otrs:5.0.12:::::::*
cpe:2.3:a:otrs:otrs:3.3.14:::::::*
cpe:2.3:a:otrs:otrs:5.0.20:::::::*
cpe:2.3:a:otrs:otrs:5.0.21:::::::*
cpe:2.3:a:otrs:otrs:5.0.22:::::::*
cpe:2.3:a:otrs:otrs:4.0.24:::::::*
cpe:2.3:a:otrs:otrs:3.3.17:::::::*