製品・ソフトウェアに関する情報
OTRS における重要な情報を取得される脆弱性
Title OTRS における重要な情報を取得される脆弱性
Summary

Open Ticket Request System (OTRS) は、イベント型の通知の処理段階でチケットへ電子メール通知エクステンション条項を付加するため、重要な情報を取得される脆弱性が存在します。

Possible impacts リモート認証されたユーザにより、チケットを読まれることで、重要な情報を取得される可能性があります。
Solution

ベンダより正式な対策が公開されています。ベンダ情報を参照して適切な対策を実施してください。

Publication Date March 18, 2011, midnight
Registration Date March 27, 2012, 6:42 p.m.
Last Update March 27, 2012, 6:42 p.m.
CVSS2.0 : 注意
Score 3.5
Vector AV:N/AC:M/Au:S/C:P/I:N/A:N
Affected System
OTRS プロジェクト
OTRS 3.0.0-beta6 未満
CVE (情報セキュリティ 共通脆弱性識別子)
CWE (共通脆弱性タイプ一覧)
ベンダー情報
Change Log
No Changed Details Date of change
0 [2012年03月27日]
  掲載
Feb. 17, 2018, 10:37 a.m.

NVD Vulnerability Information
CVE-2010-4760
Summary

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

Publication Date March 19, 2011, 1:55 a.m.
Registration Date Jan. 29, 2021, 11:10 a.m.
Last Update Nov. 21, 2024, 10:21 a.m.
Affected software configurations
Configuration1 or higher or less more than less than
cpe:2.3:a:otrs:otrs:2.4.0:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:beta5:*:*:*:*:*:* 3.0.0
cpe:2.3:a:otrs:otrs:2.4.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.10:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.0.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.9:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.0.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.9:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.0.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.0.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.9:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.1.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.4.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.0.0:beta6:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.2.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:2.3.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
Related information, measures and tools
Common Vulnerabilities List